What products can I find at Can Kına Dünyası?

You can browse a variety of henna products, accessories, decorative items, gifts, and event complementary products that can be used for henna nights, engagements, weddings, and special events. For the latest product range, please visit our products and categories pages.

How can I find out the prices of the products?

Product prices may vary depending on the product model, quantity, stock availability, and any custom design requests. For up-to-date pricing information, you can contact us using the WhatsApp link on the product page.

Can I place an order via WhatsApp?

Yes. You can send us the name or image of the product you like via WhatsApp to get price, stock, quantity, and delivery information, and start the ordering process.

Do you accept bulk orders?

Yes. We can process bulk orders for henna nights, weddings, engagements, event planning companies, and group events. Simply share the desired product and quantity information with us.

Do you offer custom-made products?

Personalization options such as name, text, color, size, or design can be offered for suitable products. Since the possibility of custom production varies depending on the product type, we recommend contacting us before placing your order.

How can I check product stock levels?

Stock availability may change over time. You can inquire about the current stock level of the product you are interested in via WhatsApp or phone.

Can I visit your store?

Yes. You can visit our store in Fatih, Istanbul to see the products up close and get detailed information. Our store address is: Tahtakale, Vasıf Çınar Cd. Şarkhan No:17 D:138, 34116 Fatih/Istanbul.

Do you ship to different cities in Türkiye?

Shipping availability depends on the type of order, quantity of products, and delivery address. You can get information about shipping conditions by sharing your delivery address before placing an order.

How long will it take to prepare my order?

Preparation time may vary depending on product stock availability, order quantity, and whether the product is standard or custom-made. Estimated preparation and delivery times will be communicated to you before placing your order.

Could there be differences between product photos and the actual product?

We strive to display products as accurately as possible. However, slight variations in color and appearance may occur due to screen settings, lighting conditions, camera shooting, materials used, or craftsmanship.

Can I make changes after placing an order?

If your order has not yet entered the preparation or production phase, your change request can be considered. Especially with personalized products, it may not be possible to make changes after production has begun. Therefore, we recommend that you inform us of your change request as early as possible.

Can I cancel or return an order?

Cancellation and return conditions may vary depending on the nature of the product, the status of the order, and applicable consumer legislation. For detailed information, please see our Cancellation and Return Conditions page on our website.

Can personalized products be returned?

The right of withdrawal may not apply to products specially prepared according to the consumer's request or personal needs, within the scope of exceptions in the legislation. However, legal rights regarding defective or non-conforming products are reserved.

What should I do if I receive a damaged or incorrect product?

If you receive a damaged, incomplete, or different product than ordered, please contact us as soon as possible. If possible, share photos of the product, packaging, and shipping label. After reviewing the situation, we will assist you in finding the appropriate solution.

Can I get detailed information about the product before placing an order?

Yes. You can get information about product dimensions, usage area, color options, quantity, stock, price, or custom production before placing an order via WhatsApp, phone, or our store.